Who is responsible for the processing of your personal data?

Tourism Strategy Agency of the Balearic Islands (AETIB) is RESPONSIBLE for the processing of the USER's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 ( GDPR), and Organic Law 3/2018 of December 5 (LOPDGDD).

Why do we process your personal data?

To maintain a commercial relationship with the user. The operations planned to carry out the treatment are:

  • Remittance of commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that allows commercial communications to be carried out. These communications will be made through the RESPONSIBLE and are related to its products and services, or with its collaborators or suppliers, with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
  • Carry out market studies and statistical analysis.
  • Process request orders, respond to queries or any type of request made by the USER through any of the contact forms made available on the RESPONSIBLE's website.
  • Send the online newsletter, about news, offers and promotions in our activity.

For what reasons can we process your personal data?

Because the treatment is legitimized by article 6 of the GDPR as follows:

  • With the consent of the USER: sending commercial communications and the newsletter.
  • For the legitimate interest of the RESPONSIBLE: carry out market studies, statistical analysis, etc. and process orders, requests, etc. at the request of the USER.

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the treatment or as long as there are legal requirements that dictate their custody and when it is no longer necessary for this, they will be deleted with appropriate security measures to guarantee the anonymization of the data or its total destruction.

Who do we provide your personal data to?

No communication of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has formalized the confidentiality and data processor contracts. required by current privacy regulations.

What are your rights?

The rights that the USER has are:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data and limitation or opposition to its processing.
  • Right to file a claim with the supervisory authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Contact information to exercise your rights:

Tourism Strategy Agency of the Balearic Islands. Rita Levi, s/n - 07121 Palma de Mallorca (Balearic Islands)


USERS, by means of the corresponding boxes and the introduction of data in the fields in the subscription forms or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to respond to their request. by the lender, and therefore the inclusion of the data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE are true and is responsible for communicating any modification.

The RESPONSIBLE informs that all data requested through the website are mandatory, since they are necessary to provide an optimal service to the USER. If all data is not provided, there is no guarantee that the information and services provided will completely meet your needs.


That, in accordance with what is established by current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under their responsibility, and manifestly with the principles described in the Article 5 of the GDPR, for which they are processed in a lawful, fair and transparent manner in relation to the interested party and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD to protect the rights and freedoms of USERS and has communicated appropriate information to them so that they can exercise them.

For more information about privacy guarantees, you can contact the RESPONSBILE through the Balearic Islands Tourism Strategy Agency. Rita Levi, s/n - 07121 Palma de Mallorca (Balearic Islands)

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